Headed to Dry Dock

What a crazy week this has been.  One week ago we were docking in Tokyo for an overnight.  Because our ship is smaller, we were able to dock very close to downtown, only a 20-minute drive to the busy Ginza district.  But as we were docking, they received a few warning lights signaling unusual vibration on one of the ship’s propellers.  Unknown to even most of the crew, the company hired technical divers to assess the situation and take photographs of the propeller in question.  It turned out that the propeller sustained some heavy damage to the propeller shaft as well as several of the seals.  Their guess is that the ship struck some debris along the way, which caused the damage.  When the technical divers went to check the area, they found metal wire wrapped around the damaged propeller.

As we left Tokyo the following day, the Captain announced to everyone onboard that the damage was severe enough that the ship would be operating with just one propeller on our trip from Tokyo to Osaka.  Later that night it was announced that the cruise would have to be cut short, and instead would finish in Osaka instead of a few days later in Shanghai as scheduled.   The ship would also require going into dry dock for necessary repairs.  Our next voyage, scheduled for March 3 from Shanghai to Hong Kong would also be canceled.

The guests had 2 days in Osaka to stay onboard the ship and go on tours.  Many people, myself included, went on tours to historic Kyoto.  But then 2 days ago, all guests disembarked and the ship and crew left for Gwagyang Shipyard in Jeollanam-do, South Korea.  We are currently on our way and scheduled to arrive there sometime tomorrow.  The dry dock will take 4-5 days and then we will go slowly to arrive in Hong Kong on March 17 to start our next scheduled cruise.

Ending a cruise early and canceling a cruise is a last resort for a cruise line.  The logistics alone are staggering.  The company flew a “Go Team” of over 20 people from all over the world to help with the logistics.  The cruise line had to arrange and pay for all guests to fly from Osaka to Shanghai.  Because they would arrive one day earlier than scheduled, the cruise line also purchased 300 hotel rooms at the Hyatt Shanghai in the Bund district.  Guests were given a partial refund for missing the final 2 days of their cruise.  They were also given a gift certificate that can be applied for any future cruise, the amount was worth 25% of what they paid for the shortened cruise.

Canceling the next cruise will also prove costly for the company.  All guests were given a full refund and in addition were given a future cruise gift certificate worth 75% of what they had paid for the canceled cruise.  Because the cruise was to originate in China and was canceled only days before it was to begin, I would imagine there were a number of people who were already in Shanghai spending some time in the city before the cruise was to start.

This situation has been interesting and stressful for some members of the crew.  The day when one cruise ends and another begins is also a day with turnover for the crew.  Some finish their 6-9 month contracts, while others will begin theirs.  Flights had to be rescheduled and ground transportation would also have to be changed.

My wife and the next cast of singers and dancers were scheduled to arrive in the middle of the next cruise (the one that was canceled) in Busan, South Korea.  When they announced the cruise would be canceled and we would head to dry dock, we didn’t know what would happen.  We didn’t know where the dry dock would be, if new crewmembers could sign on while the ship was being repaired, or if they would just decide to keep the cast in Miami where they had been rehearsing.  Despite numerous rumors along the way their sign on will proceed as scheduled on March 6.  They will just be joining at a shipyard instead of a cruise terminal.

The dry dock experience will be interesting.  Most dry docks are scheduled years in advance and usually are set to revitalize and update the entire ship.  A lot of things from carpet to furniture are replaced.  But this was an emergency, unscheduled dry dock so they will only be focusing on the required propeller repairs.  This is important because the ship must be back to Hong Kong in less than 2 weeks to start the next cruise.  Every canceled cruise means a total loss of revenue so it is important to remain on schedule.  Because the propellers sit under the water line, it requires the ship to be out of water (which is why it is called “dry: dock).  The ship will enter a bay area, then the water will be drained out so that crews can reach the necessary areas without having to be underwater.  Once repairs are finished, the water will be added into the bay and the ship can exit and go on its way.

This has been my second emergency wet/dry dock experience.  2 years ago when we experienced the engine room fire, the ship had to go to a wet dock (the ship stayed in the water as usual because repairs were onboard, inside the ship) in Singapore.  The cruise line is under the umbrella of a much larger corporation, but this specific brand only has 2 ships.  Although this ship is not the ship where the fire occurred, there are a few of us who were onboard for both incidents.  Luckily this one was not life threatening.

So for now we are just awaiting our arrival to South Korea.  Me personally, I’m excited that I get to see my wife in less than 2 days.  I’ve already moved into our new room and I tried to claim a little bit of closet space before she arrives!