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Friday, December 13, 2013

You're Hired!

Congratulations, you’re hired!  Pretty exciting words after a successful audition.  In most cases if you are hired directly by the cruise line, you should receive a specific ship assignment upon being hired.  The amount of time between the audition and hiring and joining the ship can vary greatly.  In my case, I auditioned in June of the year and my contract started at the end of August.  A friend of mine who plays trumpet was given 5 days.  If you go through an agency, they will work with the cruise line to determine the assigned ship and the starting date of your contract.

My crew shore pass for Israeli immigration
Timeframe
The reason for different lengths of time is because the ship is due to the complex and ever-changing environment.  Take Royal Caribbean for instance, a company with 21 ships in its fleet.  If each ship has an average of 25 musicians onboard, that means there are currently around 525 musicians working onboard their ships.  Orchestra musicians and solo entertainers sign-on and sign-off independently.  Duos, trios, and quartets all come and go as a group.  Sometimes a musician or band might ask to extend their contract by a cruise or two, other times they might ask for one cruise less on their contract because of some important event back home.  Sometimes a musician just hates living on a ship far away from family or a significant other and quits 2 months into their 6-month contract.  Sometimes a musician might get fired for excessive drinking and get sent home 4 months into a 6-month contract.  I’ve even see musicians get hurt while off the ship and have to go home for medical reasons.  The most bizarre case I saw was a tenor saxophonist who broke his wrist while snowboarding… in Dubai!  But all of these examples mean that even though there are standard contracts, it’s hard to determine exact needs for too far in the future.

Paperwork
If you are about to go for your first contract, there will be an agency that helps handle your new hire paperwork.  Each cruise line has their own set of papers that must be completed before you arrive to the ship.  There is a lot of paperwork to fill out and even if the cruise line directly hires you, an agency will help the first time.  I was directly hired by the cruise line, but an agency helped me with my paperwork.  I’m assuming their fees were paid by the cruise line because there was never a deduction to my salary.  The agent will go through a checklist to make sure everything is 100% complete before you fly to get on the ship.

Passport
Make sure to order your passport early
One of the most important requirements for working on a ship is to get a passport.  Even if you are an American citizen and are assigned to a ship that is based in a U.S. city, you will still need to get a passport.  With only one exception I can think of, all ship itineraries contain at least one non-US port.  This is for lots of legal employer loophole reasons that I will discuss in later posts.  My recommendation is to get a passport as soon as you start thinking about auditioning for a cruise line.   In the U.S., passports are good for 10 years so it won’t hurt even if it takes a while to start your contract.  It’s better to have it in hand than be offered to leave for a ship but you have to decline because you have to wait a few weeks to get a passport.  Passports can usually be expedited but during peak application times (i.e. summer time) it can take a while.

Visas
My crew visa to enter mainland China
Along with passports, make sure to check the itinerary for any countries that might require a visa.  Ask your agent or the cruise line about your specific itinerary because some requirements are different because you arrive into the country on a ship.  Don’t try to just Google it and figure it out for yourself because the information you find probably isn’t applicable for crewmembers on a ship.  The requirements for air travel (the most common requirements you will find online) can be far different than what is actually required.  For example, if you fly into India there is a long and complicated visa application process that must be completed before flying, but as a crewmember arriving by ship, you only need a valid seaman’s book and a crew shore pass that is given for free upon arrival.  The same goes for Vietnam.  If I had flown into Ho Chi Minh City, I would have needed to get a visa from the Vietnamese Embassy before flying.  But because I arrived as a crewmember on a ship, I was able to walk right off the ship and explore the city without any visa or fee.  Check early and if a visa is required then the cruise line or agent will be able to give recommendations for visa services.  Make sure you allow enough time to get the required visas because it will involve mailing your passport to an embassy because they have to physically attach a visa or depending on where you live it might require a visa interview.  Also ask if the cruise line will reimburse you for the cost of the visa.  There are different sets of reimbursement guidelines and requirements for each cruise line.

C1/D Visa
A crew shore pass for Mumbai, India
If you are not from the United States and the ship you are assigned to will port in a U.S. port, then you will also need to apply for a C1/D visa.  This is the visa to allow a crewmember of a ship to enter the United States.  This will require an interview at the nearest U.S. Embassy and will take time so make sure you don’t wait until the last minute.  It will also take coordination with your cruise line and/or agency to supply the proper paperwork to be approved.  If you are not a U.S. citizen or permanent resident (a “green card” holder) then you will not be allowed to work onboard a ship that visits the U.S. if you do not have a C1/D visa.  A B1 Tourist visa is not an acceptable substitute because you not visiting as a tourist.  Even if the ship only goes to one U.S. port one time in your 6-month contract, a C1/D visa is still required.  Waiting times for a visa appointment can vary so schedule it early.

Seaman's Book
My Bahamian Seaman's Book
Another document that might be required depending on your country of residence is a Seaman’s book.  A Seaman’s book is a record book to log all service onboard commercial ships.  In some cases your home country will issue it, unless your country does not provide such a document and then they can be issued by the country of registry for your ship.  In the Philippines, for example, all seamen, including musicians working onboard a cruise ship, are required to obtain a Philippine-issued Seaman’s book before leaving for their contract.  But in the United States, there is really no such thing as an American Seaman’s book.  I had to wait until I was onboard a ship and because my ship was registered in the Bahamas, I had to order a Bahamian Seaman’s book.  Note that not all itineraries and nationalities require a Seaman’s book, but it is easier to get one just in case.  Because the ship was going to India where a Seaman’s book was required, the cruise line paid for my book and it is valid for 10 years.  But before I went to India, I did 3 other contracts and never needed a Seaman’s book.
One log page from my Seaman's Book

Background Check
Another requirement for a first contract is to obtain a background check.  I remember being given the option by the agency doing my paperwork to either get the background check done myself, or pay them a small fee and they would do it for me.  I just paid the fee and focused on all the other required papers.

Medical Exam
A comprehensive medical exam is required to work onboard a cruise ship.  Warning: this is not your average annual physical.  The medical clearance forms, referred to onboard as your “medical,” differs from cruise line to cruise line and is at the expense of the crewmember.  The cost can vary from $300 up to $700 or more depending on where the exam is given.   They are usually valid for 2 years, except at older ages when they are only good for one year.  The exam is incredibly complicated, typically including chest x-rays, drug tests and urinalysis, full blood work, and a physical exam.  If the findings are above or below normal limits, then sometimes the crewmember can be denied employment or can require additional follow-up tests with a specialist.  A friend of mine who plays lead trumpet successfully passed an audition with Princess Cruises.  He’s an incredible player, but when it came to his medical his blood pressure was high and his BMI (body mass index) was above the company limits so he wasn’t given a contract.  He ended up working for a different cruise line and successfully completing several contracts.

My crew shore pass to enter Jordan
The reason for the strict medical is for a variety of reasons.  The most important reason is that no matter what position you hold on the ship, from the Captain to a cleaner to a musician, the primary responsibility is the safety of everyone onboard.  Everyone must be checked and certified as fit for duty as a requirement for employment.  In case of an emergency, all crewmembers are required to fulfill safety duties and help guests to safety.  If a crewmember has outstanding medical issues, there is a chance that if an emergency does arise that they would not be able to fulfill those duties.  The second reason is that once onboard, crewmembers have 100% medical coverage paid for by the cruise line.  If a crewmember has a heart attack while working on the ship, that crewmember will be taken to the nearest hospital and in most cases the cruise line will cover all medical expenses from surgery, hospitalization, and in some cases even the recovery and rehab processes.  No matter where in the world, this can be incredibly expensive to the cruise line so they want to make sure that all crewmembers are fit and healthy before they step foot on the ship and become a liability of the company.

Uniform Requirements
Beyond paperwork there is still more to check before leaving.  Be sure to check with the cruise line or your agent for specific uniform requirements.  Different cruise lines and different ships have various uniform requirements, so it is important to ask.  Some ships have 2 formal nights a week where the musicians are required to wear tuxedos on those nights.  Then other ships don’t have any formal nights but then musicians are required to wear suits every night of the cruise.  I know some people who travel light in order to reduce excess luggage fees and then prefer to buy most of their uniform once they get to the ship.  That might work, but also remember that it is difficult or very expensive in some places in the world.  I worked on several ships where we wore long-sleeved black dress shirts on all non-formal nights.  One musician who came to the ship didn’t ask beforehand and only a few short-sleeved black shirts and white dress shirts.  The beginning of the contract is already the busiest with trainings, learning the shows, meeting everyone, etc. and in between the musician was trying to go out in port and buy the rest of his uniform.  He could find decently priced dress shirts in all colors except black and once he finally found a black one, it was 75 Euro (almost US$100)!  2 black dress shirts and $200 later, it would have been much easier and cheaper to shop at home before the contract.

Equipment
Check with the cruise line or ask to get a contact for the Musical Director onboard your specific ship to ask about what equipment will be available for you to use.  It is better to make contact before you go so that there won't be any surprises when you arrive to the ship.  If you are expected to provide your own equipment and you don't bring it, then you probably won't be staying onboard for very long.  But on the other hand, nobody wants to ship equipment halfway around the world to find out that the ship has the same equipment for you to use already.  If you need to bring your own equipment, check with the airline about baggage fees and limitations.  Also, if you are a keyboardist and will be using the ship's keyboard, try and find out what model they use so you can try and familiarize yourself before you arrive.  In most cases you will be performing the day you sign on the ship so you won't have much time to learn how to set patches, etc.

All horn players in the orchestra will need to bring their own instruments.  Guitarists, bassists, violinists, violists, and cellists need to bring their own as well.  Amps will be provided by the ship, but remember to bring any effects pedals as the ship will not provide those.  Also make sure to check the power requirements for your pedals.  Most outlets on the ship are 110 volts, so if your model only handles 220 volts then you will need to bring a voltage converter in order for it to work (also make sure the converter will handle the output wattage of your pedal as well).  It is extremely important to note that a plug adapter is NOT the same as a voltage converter.  A plug adapter just allows the prongs to fit into the outlet, it does nothing to convert the source to the proper voltage.  Some power adapters handle both, just check the power supply to be sure.  Look at the "Input" line and if it says 100-240V, then you can use it anywhere on the ship.  If it says "Input: ~220V" or anything other than 110, 120, or 100-240 then you will need a converter.

This would need a voltage converter on the ship

This would be OK to use on the ship
Back to the equipment, a drumset will be provided.  Before you go, ask about the quality of cymbals if you need to bring your own or not.  Some drummers also prefer to bring their own bass drum pedal.  If you play percussion in a Latin band, be prepared to bring your own as the ships do not usually provide congas, bongos, timbales, etc.  

Don't forget to pack accessories and bring a supply of anything that will get used up (i.e. reeds, strings, drumsticks, etc.).  This is one of the few areas where it is better to overpack because I've worked in some places in the world where it is near impossible to get quality equipment.  There are options to order things to your ship, but plan on it taking weeks depending on where your ship is located.  The Musical Director onboard won't care that the strings or reeds or sticks that you ordered are on their way.  Just plan ahead and make sure you won't put yourself in a bad situation.


Flight and Hotel Information
One other important piece of information you will receive before going to the ship are your flight details.  In one of the many forms you will fill out and return, you will give your home airport.  The cruise line will pay for your flights to and from the ship, so choose the most convenient not the cheapest airport.  They will typically fly you to the port city one day in advance and then pay for your hotel the night before you sign on.  If in your contract you will be sharing a room onboard the ship, then you will also share the hotel room the night before signing on.  If you have a single cabin on the ship, then you will have the hotel room to yourself.  If you are sharing, just beware that you most likely won’t be rooming at the hotel with another musician and always make sure to be aware of your belongings.  As for your airfare, corporate travel is an expensive part of any business so they will usually buy the cheapest fare, which is not always the most convenient.  I’ve never had any horror stories myself, but I have heard of some people getting really long layovers or flights leaving very early or arriving very late.  Also, don’t ask the cruise line to fly you to a different airport at the end of the contract.  There are company guidelines that they must follow and remember that this is business travel, not personal.  Years ago there was more flexibility, such as staying a few extra days in your sign-off city, or flying to a different airport at the end of the contract to visit family or friends.  But with budget cuts come more rules and regulations and most cruise lines are pretty strict about this now.


So that covers the basics between being hired and leaving for the contract.  There may be more requirements than what I've discussed so make sure you communicate with your agent or the cruise line.  They will usually have a checklist to make sure that you don't skip a step.  Once you completely all of the paperwork then the next step is flying to the port city and stepping across the gangway to sign-on the ship.  It can be an exciting, yet scary time because most people don’t know exactly what to expect.  My next post will be dedicated to what happens on that very first day of your first contract.


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